In September, we wanted to know what our clients really think about our services. So, we asked for their honest feedback, and here’s what they told us!
Service Quality:
We’re thrilled to say that 100% of respondents rated the quality of our translation and transcreation services as “Good” or “Excellent” (yes, we totally blushed!). On top of that, 63.64% gave us the highest possible rating.
Response Time:
A solid 87.88% of our clients are “Very satisfied” with how quickly and efficiently we respond. We love being there when you need us, and it looks like we’re hitting the mark!
Level of Expertise:
66.67% of you think our expertise in areas like creativity, marketing, and technical fields is “Top-notch.” Adapting to specialised needs is our daily bread, and we’re thrilled to be delivering at the right level!
Understanding Your Market:
75.76% said we understand your market needs “Very well,” and a full 100% agreed that we either meet or exceed your expectations. We’re feeling like we’ve won the gold medal in the personalised service Olympics!
Likelihood to Recommend:
A whopping 93.94% of our clients would recommend us to others. What an honour! Your loyalty and satisfaction are the fuel that keeps us improving every day—always with a smile!