PRIVACY POLICY.

Privacy Policy / www.virtuamc.com

Privacy is very important to VIRTUA MC, and we want to describe in a simple and transparent manner how we will handle your personal data.

Below is our Privacy Policy:

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, the Privacy Policy must be included on a website when it collects any personal data from the user.

PROTECTION OF PERSONAL DATA

VIRTUA MC S.L. informs the users of its website www.virtuamc.com, through this Privacy Policy, about the processing and protection of personal data that may be collected through browsing or services contracted on this portal. By using this website, the user agrees to this Privacy Policy.

VIRTUA MC S.L. takes the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with Regulation (EU) 2016/679 and other applicable legislation, including Organic Law 3/2018 of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, and Law 34/2002 of 11 July, on Information Society Services and E-Commerce.

Through the registration forms on this website or by sending an email, personal data is collected and processed, which will be governed by this Privacy Policy. This data is necessary for managing and maintaining certain services provided by VIRTUA MC S.L.

DATA CONTROLLER

The entity responsible for processing personal data provided by the user when accessing and using the website is VIRTUA MC S.L., with VAT number B-84189182, located at C/ SAN JOSE Nº 35 BIS – 28430- ALPEDRETE – MADRID, registered in the Madrid Commercial Register, Volume: 20801, Book: 0, Folio: 44, Entry: 1. Telephone: 91 851 94 82, and email: virtualengua@virtuamc.com.

VIRTUA MC S.L. is committed to applying the necessary security measures in accordance with the aforementioned regulations to prevent unauthorized access or improper use of data, as well as their manipulation, deterioration, or loss.

DATA RETENTION PERIOD

VIRTUA MC S.L. will store and manage personal data and information collected through this website confidentially as long as the professional relationship exists, and the person concerned does not request its deletion. In any case, the data will be retained for no longer than 5 years from the end of the commercial relationship between the user and VIRTUA MC S.L. However, the data may be retained in a blocked state to address potential administrative or legal responsibilities.

PURPOSE OF DATA PROCESSING

The operations, actions, and technical procedures, whether automated or not, that enable the collection, storage, modification, transfer, and other actions on personal data are considered personal data processing.

At VIRTUA MC S.L., we process the personal data provided by the user through www.virtuamc.com to include them in our contact database, manage the requested commercial relationship, and use this information as a means of communication with the company. Additionally, the processing of this data involves managing the sending of requested information and responding to inquiries or questions sent by the user through the website.

The registration fields must be completed in full to enable VIRTUA MC S.L. to fulfil the aforementioned purposes.

The user will give consent through an affirmative action to receive commercial communications and will have the right to object to receiving such communications at any time by sending an email to the address provided above.

LEGAL BASIS FOR DATA PROCESSING

The processing of personal data provided by the user is based on the following legal grounds:

1. The contract for services with VIRTUA MC S.L. and the execution of the requested professional service, whose terms and conditions will be made available to the user before any potential contract. To carry out this professional relationship, the user is required to provide their data.
2. The free, specific, informed, and unequivocal consent, as after reading this Privacy Policy, the user is informed and can accept it through a declaration or an affirmative action, such as ticking the relevant box.

If the user does not provide the required data or if the data is incorrect or inaccurate, we will not be able to meet their request, making it impossible to provide the requested information or carry out the service. In such cases, VIRTUA MC S.L. will be exempt from any liability arising from non-execution of the professional service or the consequences of incorrect or erroneous information.

DATA DISCLOSURE

As a general rule, VIRTUA MC S.L. will not disclose personal data to third parties, unless the service requires a contractual relationship with a data processor, and it is strictly necessary for managing and maintaining the relationship between the user and the company. This will only be done for the minimum period required to execute the contract, and under the same conditions and responsibilities as required of the data controller. Once the contract is completed, the data processor will return the personal data to the data controller and delete any copies they hold.

Only third parties with a legal or contractual obligation to access this data, such as the Ombudsman and judges or courts involved in legal proceedings, will have the right to access this data.

RIGHTS OF THE DATA SUBJECT

At any time, and in accordance with current legislation, the user may exercise their rights of access, rectification, or deletion of data, request the limitation of processing, object to processing, request data portability, or withdraw their consent. These rights are recognised in the aforementioned Regulation (EU). To exercise these rights, the user may contact VIRTUA MC S.L. at the address provided above, or send an email to virtualengua@virtuamc.com, or mail it to C/ SAN JOSE Nº 35 BIS – 28430- ALPEDRETE – MADRID.

To effectively exercise these rights, the user must prove their identity by providing their full name, a copy of their ID card or equivalent identity document, a clear request, a notification address, and the date and signature of the requester.

Furthermore, the user may lodge a complaint with the Spanish Data Protection Agency (the competent supervisory authority) if they have not obtained satisfaction in the exercise of their rights, by writing to the following address: C/Jorge Juan, No. 6, 28001 – Madrid, or via the website: https://www.agpd.es.